Microsoft Dynamics 365 Customer Insights reimagines how teams manage and act on customer data. From a comprehensive 360-degree view to real-time journey orchestration, learn how to harness next-gen AI for deeper insights and stronger customer relationships.
Dynamics 365 is a suite of AI-powered CRM and ERP business applications designed to connect your teams, processes, and data. It helps organizations create exceptional customer experiences and operational agility by leveraging real-time insights and automation to improve sales, service, finance, and supply chain operations.
How can AI enhance my business operations?
AI enhances business operations by providing insights that help understand customers better, personalize their journeys, and close more deals. It also allows for faster issue resolution through generative AI and automation, empowering teams to work more efficiently and adapt to changes in the market.
What are the ROI benefits of using Dynamics 365?
Organizations that have deployed Dynamics 365 ERP solutions have reported achieving a 106% ROI. This is largely due to reduced total cost of ownership and improved efficiency across various business processes, as highlighted by customer testimonials and studies conducted by Forrester Consulting.
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